Privacy Policy - Al Naafey

At Al Naafey, we value your privacy and are dedicated to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and use our services.

1. Information We Collect

Personal Information: When you place an order, create an account, or subscribe to our newsletter, we collect personal details such as your name, email address, phone number, shipping address, and payment information.

Order Information: Details about the products you purchase, including order history and preferences.

Usage Data: Information about your visit to our website, including IP address, browser type, pages viewed, and the date and time of your visit.

2. How We Use Your Information

Order Fulfillment: To process and deliver your orders, manage payments, and provide customer support.

Personalization: To enhance your shopping experience by recommending products based on your preferences and purchase history.

Marketing: With your consent, to send promotional emails, newsletters, and special offers. You can opt out of marketing communications at any time by using the unsubscribe link or contacting us.

Website Improvement: To analyze website usage and performance, and to improve our website and services.

3. Data Sharing and Disclosure

Service Providers: We may share your information with third-party partners who assist us in operating our website, processing payments, fulfilling orders, and conducting marketing activities. These partners are bound by confidentiality agreements and can only use your information for the purposes specified.

Legal Obligations: We may disclose your information to comply with legal requirements, respond to legal processes, or protect the rights, property, or safety of Al Naafey, our customers, or others.

4. Data Security

We implement reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website usage. You can manage cookie settings through your browser, though this may affect certain features of our site.

6. Your Rights

You have the right to access, update, or delete your personal information. To exercise these rights, please contact us at privacy@alnaafey.com.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and we will notify you of any significant updates. Continued use of our website constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at waqaschaudhry@alnaafey.com or call +92 321 0322258.

Thank you for choosing Al Naafey!